Press & Media: Contact Us

How can we help? Please get in touch for high-res imagery, product information or sample requests. We love to hear from you!

email: holly.thomson@souschef.co.uk

 

Founder and Ingredient Expert, Nicola Lando

Founder and Ingredient Expert, Nicola Lando

A qualified olive oil sommelier, and curator of the 6,000 food products at Sous Chef. Nicola spends all day, every day thinking about ingredients, cookware and what UK food consumers are looking for.

Sous Chef Cookware Expert, Kristin

Sous Chef Cookware Expert, Kristin

With over a decade of experience buying cookware for the biggest kitchen and food brands in the UK. With particular expertise around chef knives, chopping boards and baking.

Sous Chef Food Editor, Holly

Sous Chef Food Editor, Holly

Holly has worked in food and cooking for over 15 years. She is an expert in Sous Chef's product range and your first port of call for any media or PR requests.

What We're About

Extraordinary range, inspiration, quality & flavour, expertise... and making sure you're very happy.

Quality

Not all food is created equal. You might not learn to prepare a 60-minute dish in just 5 minutes, and we don't have any simple hacks for turning instant noodles into a five course meal. But we do offer the ingredients to help you make your best meals yet.

Range

Travel the world from your kitchen. Discover the bowls from your favourite ramen restaurant in Toyko, to handcrafted Dutch fermentation crocks. Walk the aisle of a Korean or Chinese supermarket, seeing the brands you'd see at home in that country. Taste not just one variety of pepper, but 20+.

Expertise

Our team has tasted everything on the website – plus thousands of other products we have chosen not to sell. We've visited suppliers, met with producers, and speak to the people who craft products every single day. We're real experts in specialty food. If you need help, take a look at our buyers' guides here or get in touch.

Sustainability

There is no plastic filler inside your boxes. We give used cartons from our warehouse to other businesses to reuse – only recycling the remainder. Short-dated food is collected by City Harvest to share with vulnerable people across London. And no food travels to us by air – some products even arriving by sailboat.

Service

We're only doing a good job if you are delighted! If you have any questions – however big or small – please get in touch, and a real person, knowledgeable about food and ingredients will answer the phone or reply personally to help you out. We'll always make it right.



Ethical Sourcing

We don't sell foie gras, and we often ask suppliers of meat products to improve their sourcing. Our extra virgin olive oils use ethical farming methods that don't harm birds (you'll be surprised how many do!). We aim to avoid products that contain unnecessary palm oil and list ingredients on every product page so that our customers can make an informed choice. There are huge complexities here and we reflect on them a lot.

Meet The Founders

Meet The Founders

Working in a Michelin-starred kitchen, I had been cooking with amazing ingredients and wanted to make more widely available. So Sous Chef was born.

Every month we add hundreds of new products, inspired by leading restaurant menus, chefs we speak to, and our travels to producers around the world.

We are still an independent family business with a passion for all things food. We hope you'll join us as Sous Chef continues its journey - and that you'll take us with you on your own culinary adventures.

Nicola & Nick