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Trade Enquiries

Ordering

Our online store is open to all and you do not need to open an account to place an order.

Prices are shown inclusive of VAT where appropriate (though most of our ingredients are zero-rated). All orders have a VAT invoice enclosed as standard.

Live stock status is shown on the website and all stock is held in our London warehouse.

We accept all major credit and debit cards and Paypal, and can also supply on request a quote or proforma invoice for bank payment if you require one. 

Special Orders

If the product you require is out of stock, or you require more than we currently hold, we will be delighted to arrange a special order for you - please contact us to place a special order.

Repeat Orders

Please contact us if you require a regular delivery of a particular item and we will be happy to arrange this for you.

Wholesale

We offer a range of around 60 of our most popular own-label products on a wholesale basis to food halls, farm shops, delicatessens etc. Occasionally we are also able to offer wholesale terms on other items from our range. Please contact us for more information about our wholesale range.

Credit Accounts

We can sometimes offer credit facilities to established customers subject to credit checks and a minimum spend requirement. In any event we ask that your first three orders are placed on a proforma basis. If you have already placed three proforma orders and would like to apply for credit facilities please contact us for more information.

VAT

Prices are shown inclusive of VAT where appropriate (though most of our ingredients are zero-rated). All orders have a VAT invoice enclosed as standard.

We are able to supply EU VAT-registered customers without charging VAT. Please contact us including your company details and VAT number and we can arrange this for you.

Other Queries

Give our friendly customer service team a call on 0800 270 7591 or email us at hello@souschef.co.uk should you require any further assistance.